Payment issues are frustrating 💳, especially when you’ve already paid but still can’t watch.
Common Causes
- Delay in transaction confirmation
- Using multiple accounts
- Subscription expired or inactive
- Incorrect login details
Fixes
- Wait a few minutes for payment to process.
- Refresh or restart the app.
- Confirm that the subscription is active in your account settings.
- Contact payment provider if the deduction shows but service is inactive.
FAQ:
- Why did my payment succeed but subscription didn’t activate?
→ It may take time for the system to update; retry after logging out and back in.