Login issues are among the top user complaints 🔑.
Causes
- Wrong password or username
- Account locked due to multiple attempts
- Too many devices logged in
- Expired subscription
Fixes
- Reset your password using the “forgot password” option.
- Ensure correct email/phone number is used.
- Log out from unused devices if account limits apply.
- Restart the app and retry.
FAQ:
- Why does it say too many devices logged in?
→ Some services restrict simultaneous streams.